Frequently asked questions
We are a cashless park, but we do have cash to card ATMs available.
We accept all forms of credit / debit cards. We have a “cash to card” ATM machine available for guests who need to put cash on to a debit card. There is no service fee for the card and the debit card can be used anywhere.
Birthday package guests are allowed to bring cupcakes or a cake to their party to celebrate their special day.
The Ropes Course and Via Ferrata are run on an appointment basis.
Appointments are allocated at the park on a first come/first serve basis. For groups of ten or more, we highly recommend that you book a group event through our Sales Department to ensure you will receive an appointment time that best aligns with your event. Click here for more info on Group Events.